Privacy policy
Stonehall Cards is committed to protecting and respecting your privacy, security and confidentiality. This Privacy Statement sets out how we collect, use, process and disclose the personal data (“Data”) that we collect from you, or that you provide to us, on our website (“Site”). This Privacy Statement should be read in conjunction with our Cookie Policy.
We only collect Data about you on the Site which you volunteer when you use our online Contact Us forms, if you make a purchase, donation, decide to become a member or if you report a problem with our Site. When you contact us, we may keep a record of that correspondence. We also collect Data automatically when you access our Site, as explained in our Cookie Policy. You can adjust and update your cookie preferences on our cookie preferences page, and you can withdraw your consent at any time.
We make no attempt to identify individual visitors or to associate the technical details we collect with any individual. We may use your Data to comply with any legal obligations.
Personal Information Use
We will collect your payment information to pay for any Services you have requested from us. We may share your information with third parties such as payment gateways in order to provide our online services and donation facilities. Credit and debit card information is processed directly by payment providers who perform payment services on our behalf. Occasionally, our employees receive payment information from customers over the phone. When this occurs, the payment information is entered as instructed into the relevant payment system and all other copies are permanently deleted.
We will use your personal information to carry out our obligations arising from any contract you as our customer have entered into with us, including sending important notices such as communications relating to payment, delivery services, changes to our terms, conditions, and policies and to notify you about changes to our service. We may notify you by phone, post, email, SMS text or through other digital media depending on the content of the notification and your preferred contact mechanism.
The legal basis for this processing is in carrying out a contract for the supply of goods and services, consent and in the legitimate interests of the organisation.
We will also use your personal information to provide you with welcome emails to help you get the most out of the service, and rewards which may include competitions, events and other offers that are available to our customers and guests.
The legal basis for this data processing is in the legitimate interests of the organisation.
We may occasionally send informational emails about news, updates and upcoming events to the email address you have provided – we will only do so with your prior informed clear consent. We have an interest in making sure our communications are relevant for you. You may at any time choose not to receive communications from us by following the unsubscribe instructions included at the end of each email communication.
The legal basis for this data processing is consent and in the legitimate interests of the organisation.
The personal information of customers and customership applicants to Stonehall Cards will be used by Stonehall Cards for the contractual purpose of registering (or re-registering) and maintaining customership records. This customership data will be retained by Stonehall Cards for such period as the customership subsists, and for up to six months afterwards so that confirmation of customership cessation may be finalised. If a member decides to resign by writing to Stonehall Cards their personal data will then be erased.
The legal basis for this data processing is consent and in the legitimate interests of the organisation.
We will not disclose your Data to third parties unless you have consented to this disclosure. Otherwise we will only disclose your Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order or other statutory or legal requirement.
If you have any questions or concerns regarding how your Data is processed via this Site, please contact us at info@stonehallcards.com.
The legal basis for this data processing is in the legitimate interests of the organisation.
Use of Cookies
Cookies are small data files that allow websites to recognise repeat visitors and are used to facilitate visitor navigation and experience of the website. The cookie does this by assigning a unique user number to the visitor. You should be aware that most browsers are initially configured to accept cookies, but you are entitled to refuse to accept cookies. You can adjust and update your cookie preferences on our cookie preferences page, and you can withdraw your consent at any time.
Stonehall Cards uses a hit counter called Matomo which may put cookies on your system for the purposes of recording repeat visits to the site and collect information about visitor behaviour on our website. Matomo stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This data is collected via a JavaScript in the pages of our site and is not tied to personally identifiable information. This is important because two different people visiting are separate from the same person visiting twice. This information is anonymised and stored locally, it does not leave the European Union or territories with an equivalent level of data protection at any point and is transferred to no third parties for processing.
If you have any queries about how we process your personal data on this Site, please send an email to: info@stonehallcards.com
The legal basis for this processing is consent and in the legitimate interests of the organisation.
Automated decision making processes
The information you submit to Stonehall Cards will not be subjected to any automated decision making processes except to the extent that customers may be organised by profession, location or related criteria in order to contact them with information about relevant events that may be of interest to them.
The legal basis for this processing is in the legitimate interests of the organisation.
Data storage and retention
Stonehall Cards retains your information to fulfil the purposes for which it was collected and for no longer than is required to comply with our operational and legal obligations. If we enter into a legal contract with you, we will hold the relevant information for seven years from the date of completion of this contract in reference to the statute of limitations for a legal claim under contract. Payment information is retained for six years to comply with Revenue Commissioner regulations.
Your rights
These are your rights under data protection legislation, which may be exercised free of charge:
To ask for a copy of the information we hold about you, to be provided in a commonly used format
To have your personal information transmitted to another data controller in a commonly used format, where this is technically possible
To update any inaccurate information we hold about you with the correct information
To erase any personal information we hold about you, with exceptions specified by legislation
To withdraw your consent to data processing where it was previously given
To restrict your information being processed
You have the right not to have your information automatically processed in such a way that it may result in a legal or otherwise undesired effect upon you
To object to how we use your information, where it is being used for the legitimate operation of Stonehall Cards
You have the right to lodge a complaint with the Data Protection Commissioners if you are concerned about how your data is being processed
Where can I get advice or make a complaint
Please direct inquiries to
Email: info@stonehallcards.com
Basis for data collection:
All data collected by Stonehall Cards about its customers is gathered on a contractual basis for the proper functioning of the business, except where required by law such as by the Revenue Commissioners for purchases and payments made to Stonehall Cards and by the statute of limitations for a legal claim under contract.
Changes to this privacy notice
This privacy notice may be updated to reflect changes in our services and how we comply with data protection legislation. We encourage you to review this notice on a regular basis.
